FAQ

Do I need to show my red, white and blue Medicare ID card when I visit the doctor?

No. You’ll get a Humana member ID card that will take its place. Keep your Medicare ID card in a safe place—or use it only when it’s needed for discounts and other offers from retailers.


If for some reason you lose your Humana member ID card, you can call RetireeFirst Toll-Free at (833) 429-4866 (TTY 711) and they can obtain a new one on your behalf, mail you a temporary card, and call your pharmacy and/or providers if needed.